Production Manager/Roaster

Job Summary:

The Production Manager is responsible for the organization of every pound of coffee that is produced within the roastery. They work directly under the supervision of the Production Lead. They are tasked to oversee and manage the production crew, packaging, and facilities. They set the pace for production and see to it that all orders are properly filled, accurately packaged, and sent in a timely manner. They must be able to lead the production crew with authoritative kindness.

This is a full-time salary position located at our roastery in the Beechmont neighborhood.

Key Responsibilities:

  • Schedule, direct, and support the production crew to ensure a productive, safe, and positive work environment.
  • Consistently execute roast profiles to maintain Sunergos’ quality standards using Artisan roasting software.
  • Maintain accurate records of green and roasted coffee, packaging supplies, and retail bags; ensure proper stock levels and organization.
  • Conduct regular moisture activity checks; assist in quality assurance processes.
  • Oversee cleanliness and order in the roastery, assist with general and preventative maintenance.
  • Manage packaging, labeling (including custom bags), and timely assembly of orders for wholesale, retail, and online customers.
  • Keep the Production Lead informed on daily operations, mechanical issues, and inventory; actively use internal communication tools (Slack, email, Google Sheets).

Duties include but are not limited to:

  • Lead by example to uphold efficient workflow and workplace safety.
  • Develop professional knowledge of roasting, equipment, and production systems.
  • Maintain accurate production records and reports.
  • Manage scheduling and daily oversight of production staff.
  • Weigh green coffee loads, catch truck pallets, and properly store green coffee.
  • Keep the roastery organized: sweep, dust, recycle burlap and grainpro.
  • Assist with receiving shipments and putting away supplies.
  • Print, label, and maintain up-to-date packaging for all coffee offerings

Job Requirements:

  • Must be available to work Monday-Friday
  • Have the ability to lift heavy objects

Skills:

  • Excellent verbal and written communication
  • Proficient with Google Sheets or similar software
  • Experience with Artisan roasting software is a plus (not required)